State Farm® Insurance Agent Julia Chew

"They are always so helpful and fast."

"Terrie takes great care of me."

"Great customer service!"

"I was requesting a quote for home owners insurance. I was fortunate to work with Hollee at the Julia Chew agency. Hollee is wonderful! She was very patient as I asked numerous questions, she was always professional and responsive each time I reached out to her. I would highly recommend Hollee and this agency."

"Julia Chew State Farm takes great care of me. The team is knowledgeable, timely, and most helpful. Shirley Robertson has been amazing to work with over the years."

"I have been a customer of Julia Chew's office now for over 12 years. When I call or email, I always work with Shirley Robertson. I typically ask lots of questions and Shirley is always very patient to thoroughly answer every single one. She knows my family situation, so I very much appreciate her assistance and guidance as I understand my family's various insurance policies. - Tom P."

"Hollee has been such an amazing help and so knowledgeable about transitioning coverage from our Washington State plan over to a plan in Oklahoma for my daughter while she is in college. Her attention to detail and kindness have been amazing. I only wish this team could service our insurance needs here in Washington."

"great customer service!!"

"Excellent service and very quick processing of claims. Would recommend."

"Their team is always great to work with! Hollee, specifically, is a true gem! We bought a new car on Friday and she had our old car off our policy and our new one on it before we even left the dealership! It gives such peace of mind knowing they have your back and they work quick! Plus, they are always so warm and welcoming in person or on the phone. Would highly recommend for any insurance needs!!"

"Shirley Robertson at Julia Chew is great! She set us up with our policies and answered all questions promptly. Thanks!"

"Be very careful with this agent. I had major issues with billing and refunds after canceling my car insurance policy. They refunded me only $5 even though I paid $167 just 10 days before cancellation, and their explanation made no sense. The billing process was unclear and unfair. If you’re someone for whom your money really matters, stay away from this agency — they are not transparent or careful with customer payments."

"Terrible customer service on the phone. The “woman” I was talking to was disrespectful and had a snarky attitude and hung up on me before I could say anything else."

"Great customer service!"

"Terrible! They left me with out insurance and made me pay it afterwards when my father passed away! They were super rude and lied to get me to sign up. I didn’t want a device in my car to get a discount & the agent lied to me about it. When I told her I was not okay with that, she cancelled my insurance without telling me. That’s how it happened. I was so upset, I was driving long distances to work. The agent never told the truth & had to call me to say I needed to pay for insurance for several months, even if I did not have insurance covering me. The owner will not hear me out at all. It was so messed up to be treated like I did something wrong when I tried to talk with the owner about the agents lies. I would never trust them!!!!"

"My mom has been with the office for many years and referred me when i moved from Texas. I have now been with julia's office for 3 years, my adult kids too. They are always quick to respond. Like today i needed an updated dec page & Crystal Holtmyer had it to me within minute! I love their friendliness, responsiveness and patience when I have questions."

"Crysta and team, thank you for the excellent customer service!"

"I called Crysta from the office and she was super helpful. They went overboard to resolve my issue in minutes. Highly recommend!"

"I’ve had State Farm for sometime now and love how they respond so quickly and are so helpful. Crysta is super sweet and always willing to help. She goes above and beyond every time I call with a question or issue."

"These guys are the best I have used them for almost 13years now wouldn’t even think of switchen up they have the best rates and treat you like family"

"Great experience with Hunter who helped my with my car insurance"

"Very helpful and called back quickly."

"We have been with Julia Chew at State Farm for over a decade now. Their customer service is above and beyond. They are quick to provide me with answers and guidance as needed for our insurances. They even are so thoughtful to recognize us on our birthdays! I would definitely recommend them."

"This is an Amazing Group of People!!!!"

"Great service - if I need something, they respond immediately. Thanks, Crysta!"